Have you ever had a customer meeting go wrong? Have you ever felt it was a missed opportunity, that your team were not as slick as they could be, that the customer failed to engage fully with you?
The new reality means customers are more reluctant to meet your sales teams face to face, attend events and/or visit potential suppliers due to COVID-19 related regulations. Compared with physical interactions, virtual ones can be even more difficult to orchestrate successfully with levels of customer engagement tricky to gauge and sales teams often failing to make compelling arguments for customer action.
At Digital Distance we enable you to get the best out of these precious customer engagements by ensuring you and your teams meet the ‘4xP test’.
Our virtual Customer Interaction Readiness session delivers on these requirements. The facilitators will rehearse with and prepare your team prior to your upcoming client interaction to ensure they function as an impressive and effective team, providing your customer with a engaging experience and leaving them with a positive view of your team, your company, and your brand.
The Digital Distance specialists will help your team define the desired outcomes of the upcoming client interaction and prepare them accordingly. This comprehensive best practice includes:
As a result of this session your sales team will be thoroughly prepared to impress your customer with their professionalism and insight, differentiating themselves from the competition in your customer’s buying process.
